Q & A!

Find the answers to some of our most frequently asked questions.

FAQ: FAQ

Frequently Asked Questions

Dress Code:

All students must wear proper athletic attire for all classes. Girls-Leotards, no skirts, Boys and Tumbling-Tank or Compression shirt & athletic shorts
No bare stomachs, buttons, zippers, socks or jewelry
All students must have hair securely tied back in a ponytail, bun or braid.

Safety:

Students MUST be accompanied by a coach on the floor at ALL times.
No Parents or spectators are allowed on the gym floor; inside the fenced or roped off area at any time!
Students who arrive more than 20 minutes late will not be allowed to join class.
Parents are expected to pick up their child on time. You will be charged a minimum of $15/hour if your child is left at the gym 15 minutes after class has dismissed.

Behavior:

All students are expected to listen and follow directions at all times during their class to ensure a positive experience for coaches and students. If a child chooses not to follow these expectations, uses foul language, engages in fighting, disrupts or is disrespectful to coaches or other students, the following will happen:
1st offense: Verbal redirection/warning
2nd offense: Time out from an activity
3rd offense: Time out and counseling with parent
4th offense: Dismissal from class

Make-Up Class:

For every class missed, one (1) make-up class can be scheduled
Call the front desk AFTER the class has been missed AND with-in 7 days of the absence to schedule a make-up class.
Students must be currently enrolled.
Make-up classes are subject to availability

Payment Policies:

Stars Gymnastics tuition is due before the 1st class of every month. If registering through the Parent Portal and payment is not received, I authorize Stars Gymnastics to charge my credit card on file.
If payment is not received before the 1st of the month, my child will be dropped from their class. Once dropped re-enrollment is based on class availability.
If I choose to re-enroll my child, a $10.00 convenience fee will be charged in addition to the monthly tuition.
Registration and tuition fees are non-refundable
Tuition payment options are as follow: Cash, Credit or Debit card, Check or Auto-draft
If payment is denied for any reason, I will be charged for any returned payment fees.
Tuition can be paid in the office, over the phone or via the parent portal
Stars Gymnastics offers an auto-draft option. Tuition will be charged one week before the 1st of the month. If your child does not wish to continue in classes, notice must be received 2 weeks before the end of the current month.